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What’s it like at Pell and Bales? April 15, 2009

Posted by callcentreworker in charity calls, strike, trade union.
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– What work is done at P+B?

Pell and Bales run a call centre that mainly, although not exclusively, makes calls on behalf of Not-For-Profit organisations. In the main, we raise funds on the telephone for charities, although P&B have been known to have contracts with commercial clients. Although P&B have a number of competitors, if you have been called by a charity, it is most likely that the call came from a Pell and Bales employee. (more…)


Carphone Worker blog April 15, 2009

Posted by callcentreworker in trade union.
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Carphone Worker is a site from members of the Communication Workers Union working at Carphone Warehouse, TalkTalk, Opal, Carphone Networks, Geek Squad – the Carphone Warehouse Group PLC.  The CWU is a 240,000 strong union for workers in the communications industries, with several hundred members working for the Carphone Warehouse group.  We want to work with the company, to give members a real voice at work where their opinions are taken into account.

See http://www.carphoneworker.co.uk/

where to work? April 1, 2009

Posted by callcentreworker in notices, working conditions.
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With over 750,000 employees in the UK, call centres are on the up, and can be one of the easiest places to find work, particularly if you don’t want to – or can’t – work 9-5 five days a week.

However, many are affected by the recession and those where workers are on very casual contracts are likely to make it hard for you to find any regular shifts at this point in time.

So we have set up a section on this site called Working in London, with details on where work is going at the moment and what conditions are like. There are hundreds of different call centres in London in sales, market research and charity calling, and for this to be effective we’ll look to cover as many workplaces as possible and keep the details up to date.

Help us do this by writing comments on the page or emailing londoncallcentres@gmail.com. Where do you work? What work is done there? What are the conditions, and what are the managers like?