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Call centre worker organising meeting 27th June June 16, 2009

Posted by callcentreworker in notices.
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A meeting has been arranged where people from different workplaces will be discussing how best to organise together in call centres.

The 27th June meeting will be discussing a  Charter of call centre workers’ demands, and also the planning and production of a bulletin to distribute around different workplaces, as explained in this report of a recent meeting.

The meeting takes place from 6pm on Saturday 27th at the Artillery Arms, 102 Bunhill Row, near London’s Old Street station.


report of London call centre workers’ meeting June 16, 2009

Posted by callcentreworker in charity calls, market research, trade union, working conditions.
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by Jack Staunton

On Saturday evening two dozen call centre workers from around London attended a meeting to discuss how we can best organise together. Although in the UK there are now some 750,000 people working in various types of call centre (such as sales, service calls and market research), very few are unionised. Employment is often very precarious, and the high turnover of staff in many workplaces means it can be difficult to organise, even though semi-casual work on low pay, along with management behaviour and petty rules, give plenty of reasons for us to do so.

The meeting took place as an extension of the AGM of the CWU branch at the Pell and Bales charity call centre in Old Street. Workers from another Pell and Bales site, as well as CCA International (sales), IFF (market research) and Listen (charity fundraising) attended to share experiences of standing up to zealous managers and recruiting people to the union, as well as to plan ahead to co-ordinate our organising initiatives. (more…)

13th June organising meeting June 3, 2009

Posted by callcentreworker in notices, trade union.
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There is a “Campaign for Call Centre Workers’ Rights” meeting taking place from 6pm on Saturday June 13th.

The Communication Workers’ Union branch at Pell and Bales charity call centre in Old Street has opened its annual general meeting to workers from other London call centres, and we will be discussing how to organise in our own workplaces as well as how to work together.

The meeting takes place at the Artillery Arms, 102 Bunhill Row (near Old Street station) from 6pm.