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Thursday 30 July : Quiz Night… July 28, 2009

Posted by callcentreworker in notices.
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In support of Sulinder Kumar and Kulwinder Plaha, victimised trade unionists at Carphone Warehouse

From 9.15pm at The Litten Tree, Old St

email patrickcarmody@hotmail.com to register

Saturday 1st August from 12 noon: Stop the Carphone Union-Busters

Mass leafletting of the Carphone Warehouse at 4 Oxford St, next to Tottenham Court Road tube


Call centre worker – issue 1 out now! July 11, 2009

Posted by callcentreworker in call centre worker, notices.

The first issue of Call centre worker, a bulletin by and for call centre workers, is now available. The bulletin is meant to suit all call centres regardless of industry or union, and features news and info from different workplaces.


This issue has an article about why we should organise, another on the story of the victimisations at Carphone Warehouse and a Charter of call centre workers’ demands.

Email londoncallcentres@gmail.com if you want to write for a future issue (anything about conditions at your workplace, stories of organising or management behaviour) or to be sent printed copies to hand out at your workplace. You can also print off copies from the PDF!

Demonstrate for Carphone Warehouse workers July 11, 2009

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Demonstrate! for trade union freedom, the right to organise and secure jobs for everyone!

Carphone Warehouse have victimised two members of the Communication Workers Union for organising a union and standing up for their rights at the Wednesbury Logistics Centre in the West Midlands.

Sulinder Kumar (sacked) and Kulwinder Plaha (under discipline) for standing up for justice at work. Support is needed from trade unionists, the general public, and Carphone Warehouse customers!

Sat 18 July, 2009 – We are organising transport from London.
Contact Pat Carmody: 07913 701042,
Marching through Wednesbury to Carphone Warehouse!

Call centre worker organising meeting 27th June June 16, 2009

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A meeting has been arranged where people from different workplaces will be discussing how best to organise together in call centres.

The 27th June meeting will be discussing a  Charter of call centre workers’ demands, and also the planning and production of a bulletin to distribute around different workplaces, as explained in this report of a recent meeting.

The meeting takes place from 6pm on Saturday 27th at the Artillery Arms, 102 Bunhill Row, near London’s Old Street station.

13th June organising meeting June 3, 2009

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There is a “Campaign for Call Centre Workers’ Rights” meeting taking place from 6pm on Saturday June 13th.

The Communication Workers’ Union branch at Pell and Bales charity call centre in Old Street has opened its annual general meeting to workers from other London call centres, and we will be discussing how to organise in our own workplaces as well as how to work together.

The meeting takes place at the Artillery Arms, 102 Bunhill Row (near Old Street station) from 6pm.

where to work? April 1, 2009

Posted by callcentreworker in notices, working conditions.
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With over 750,000 employees in the UK, call centres are on the up, and can be one of the easiest places to find work, particularly if you don’t want to – or can’t – work 9-5 five days a week.

However, many are affected by the recession and those where workers are on very casual contracts are likely to make it hard for you to find any regular shifts at this point in time.

So we have set up a section on this site called Working in London, with details on where work is going at the moment and what conditions are like. There are hundreds of different call centres in London in sales, market research and charity calling, and for this to be effective we’ll look to cover as many workplaces as possible and keep the details up to date.

Help us do this by writing comments on the page or emailing londoncallcentres@gmail.com. Where do you work? What work is done there? What are the conditions, and what are the managers like?

Hello world! March 31, 2009

Posted by callcentreworker in notices.
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Hi everyone

This blog has been set up by call centre workers in London to help us organise, exchange info about what different workplaces are like and tell others what work’s going. From market research to sales or charity callers, we want to get everyone helping each other out.

Feel free to comment and post info: write to londoncallcentres@gmail.com if you’d like to become a contributor.